Policy draft · destinations and rates pending audit
Shipping & returns
Template effective date: 30 July 2026
Before commerce opens
Purchasing is currently disabled. Final destinations, rates, carriers, dispatch times and customs treatment will be completed and audited before the first order is accepted.
Order processing
Each order contains the exact one-of-one object shown in its listing. After payment confirmation, we verify the order, photograph the packing record and prepare the piece for protective dispatch. The final processing-time commitment will be inserted before launch.
Shipping and tracking
Available destinations and the exact shipping charge will be shown before payment. Where tracked delivery is available, tracking information will be sent after carrier handoff. Delivery estimates are not guarantees and may be affected by customs, local carriers, holidays or events outside our control.
Customs, duties and restrictions
International shipments may be subject to import duties, taxes, inspection or restrictions. The final policy must state whether these charges are included or payable by the recipient. Buyers are responsible for confirming that the object may lawfully be imported into the destination country.
Tamper-evident seal
Each amulet is placed in a single-use tamper-evident bag before dispatch. The seal is part of the return inspection. Please examine the parcel and the visible object before breaking it.
Record the opening
We strongly recommend recording one continuous unboxing video, beginning before the outer parcel is opened and continuing until the sealed amulet and packing materials have been inspected. For a wrong-item, transit-damage or visible product-problem claim, this video and the intact security seal are required so the packing and delivery record can be verified.
Returns
Contact us within 14 days of delivery before sending anything back. An amulet that remains inside its original unopened tamper-evident bag may be returned without needing a further reason. The exact piece, intact seal and all supplied materials must be returned in the state received. A broken or removed seal, or the absence of an unboxing video for a damage or mismatch claim, normally makes the item ineligible for return.
Exceptions required by law
These conditions do not limit any consumer right that cannot lawfully be excluded in the buyer’s location. Contact us before opening the sealed bag if you believe the parcel or item has a problem.
Refunds
After an approved return is received and the seal and contents are inspected, an eligible refund will be issued to the original payment method. Return-shipping responsibility and any non-refundable delivery charge will be shown in the final shipping terms before purchasing opens.
Contact
For delivery or return questions, email hello@thebarami.com and include the order number when available.